Refund policy
Return & Exchange Policy
We have a 3-day return policy, which means you have 3 days from the date of delivery to request a return.
Eligibility for Returns
To be eligible for a return, the item must meet the following conditions:
- The item is damaged, defective, or wrongly delivered.
- Exchange has not been accepted for size issues.
- No exchange is accepted for offer products.
- The item must be returned in its original packaging.
- A valid receipt or proof of purchase is required.
Mandatory Unboxing Video
For exchange requests related to:
- Damaged items
- Defective products
- Missing items
An unboxing video is mandatory. The video must:
- Start before opening the package.
- Be recorded in one continuous shot.
- Have no edits, cuts, or pauses.
Requests without a valid unboxing video may not be eligible for return or exchange approval.
How to Request a Return
To initiate a return, please contact us at:
Email: laraclothing2025@gmail.com OR WhatsApp: 9003818299
Return Address
If your return request is approved, the item must be sent to:
Lara Clothing
13A, KG Layout 3rd Street, NRK Puram,
Tirupur – 641607, Tamil Nadu, India
Important Notes
- Returns must be approved before sending the item back.
- Items returned without first requesting a return will not be accepted.
- If your return is approved, we will provide return instructions and, where applicable, a return shipping label.
Need Help?
For any questions regarding returns or exchanges, please contact us at laraclothing2025@gmail.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
European Union 14-Day Cooling Off Period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Refunds
No Refunds Provided. We do not offer cash refunds, bank refunds, or refunds in any other form for any product. Only an exchange will be provided if the conditions of the Exchange Policies are met.